A public policy double act by Paul Clarke and Mark O’Neill
In an engaging session they described as an ‘Un’ session Paul Clarke (@paul_clarke) and Mark O’Neill (@marxculture) looked at the issues of putting informal and formal processes together to create new services. As one participant said “It was a cross between Socratic and Stand-up”. Here’s [...]

Transparency and ownership
The opening session grabbed attention for me with the strong call from James Munro about the need for ‘Rethinking’ how we deal with public services. Denise Stephens of enabledbydesign.org was inspiring in her call for much greater involvement by users in the design of services. “Equipment provision feels like it’s a bit stuck [...]